CFMOTO Ownership · Spokane Valley, WA

How Reliable Is CFMOTO? An Honest Owner’s Guide

CFMOTO has grown into one of the most popular powersports brands in North America, and in our experience selling and servicing them here in Spokane Valley, a well-maintained CFMOTO holds up to real Inland-Northwest work and trail use. Reliability comes down to two things: a machine that’s built right, and an owner (and dealer) who keep up with maintenance. Here’s the honest picture, from the people who actually wrench on them.

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Frequently asked questions

Is CFMOTO reliable?

Yes — for an owner who keeps up with basic maintenance, CFMOTO ATVs and side-by-sides are dependable, capable machines. Like any powersports vehicle, long-term reliability comes down to regular service: oil changes, air-filter checks, and the scheduled inspections in your owner's manual. As a factory-trained CFMOTO service center in Spokane Valley, we help owners stay on schedule so small issues never become big ones.

What warranty comes with a new CFMOTO?

Every new CFMOTO includes CFMOTO's 1-year limited warranty covering parts and labor for defects in materials or workmanship, and warranty work is done right here at our Spokane Valley shop. Certain wear items (battery, spark plugs, air, oil and fuel filters) carry a 30-day period, and parts like the drive belt, CVT, cables, tires, brake pads and body plastics carry 90 days. Vehicles used commercially are covered for 6 months. To keep the warranty valid, service must follow the owner's-manual schedule and be performed by an authorized CFMOTO dealer.

Where can I get a CFMOTO serviced near Spokane?

At Empire Cycle & Powersports, 7807 E Sprague Ave in Spokane Valley — a factory-authorized CFMOTO dealer with factory-trained technicians, genuine CFMOTO parts and up-front pricing. Call or text (509) 892-6368 to book. Service hours are Tuesday through Saturday, 9 to 5.

Can I get CFMOTO parts and accessories?

Yes — we stock genuine CFMOTO parts at our counter, and you can search and order CFMOTO parts online anytime through Powersports Empire at powersportsempire.com. Using genuine parts helps keep your machine reliable and your warranty intact.

How long will a CFMOTO ATV or side-by-side last?

With regular maintenance, a CFMOTO will give you many years of dependable service. We'll be straight with you: longevity depends far more on upkeep than on the badge. Stay on the maintenance schedule, address wear items promptly, and don't skip the valve and belt checks, and your machine will reward you.

What CFMOTO models does Empire carry?

We're your full-line CFMOTO dealer in Spokane Valley — UFORCE and ZFORCE side-by-sides, CFORCE ATVs, and CFMOTO street motorcycles. Call (509) 892-6368 or browse our CFMOTO inventory to see what's in stock.

Call or text (509) 892-6368
Shop CFMOTO inventory

5-Star Reviews

4.8 284 reviews

Wonderful experience. Just bought my second bike from them. Very helpful. I don't think I will go anywhere else 😃

— Bill Gilchrist

Bought a new SxS from Empire. There was no sales pressure whatsoever. The employees we talked to were all kind and helpful. They gave us a thorough walk-through on the machine. Empire installed accessories and delivered the rig the same day. The showroom is very clean and organized. The prices on the used bikes out front seemed really good.

— Tom Taylor

⭐⭐⭐⭐⭐ If I could give Empire Cycle more than five stars, I would. My situation was a little unusual, and buying my new UTV ended up being a process that stretched across THREE DAYS. Through every bit of it, Joe, my salesperson, and Kristin, the owner, were absolutely incredible. Not once did I feel rushed, pressured, or treated like I was an inconvenience. They worked with me while I paid for the machine over several days, and even after my UTV was completely paid for, they had no problem keeping it safely at the dealership while I secured and purchased the right trailer to get it home. As a veteran, one thing really stood out to me. Spokane is a military community with Fairchild AFB right down the road, and unfortunately there are businesses where seeing a service member can sometimes mean seeing dollar signs. That was absolutely NOT my experience at Empire. I was treated with genuine respect, thanked multiple times for my service, and they gave me a very generous veteran discount. It felt sincere, not like a sales pitch. But what happened when I finally picked up my UTV really sealed the deal for me. I showed up with my brand-new trailer, and Kristin — the OWNER of Empire Cycle — personally came outside to help me. Not somebody she sent from the sales floor. Not somebody from the parts counter. The owner. She carried out the straps, drove my UTV onto my trailer for me, and then stood there and walked me through properly securing my new machine using some absolutely awesome straps they carry at Empire. She made sure I was comfortable with everything before I headed down the road with my new precious cargo. THAT is customer service. I was fortunate enough to purchase my machine outright, but I also appreciated that Empire has financing options for people who want a machine like this but understandably can’t drop tens of thousands of dollars all at once. Regardless of how you’re paying, I never got the impression that the size of the sale determined how you were treated. Empire Cycle has earned a very loyal customer. I live about THREE HOURS from Spokane, and after this experience, I would rather make that drive than buy from somewhere closer. When I need parts, accessories, another machine, or anything else they can help me with, Empire will be my first call. Joe and Kristin — thank you for making what could have been a stressful and complicated purchase into such a great experience. I absolutely LOVE my new machine. And yes… I got the free Empire hat AND T-shirt. 😂 You guys earned a customer for life. ⭐⭐⭐⭐⭐

— Boddy Poirier

We had an excellent buying experience at Empire Cycle & Powersports. There was no haggling and no sales pressure and our purchase went smoothly and quickly. They even delivered our new side-by-side to our house within a few hours. We're very happy with the way it went. 10/10!

— carolyn taylor

My friends and I have bought several motorcycles from here over the last few years. I went in again this last weekend to look at the new Trident 800 and compare it to some of the other comparable bikes out there on the market. My experience here was amazing! It was no pressure, and I was given plenty of space to look at things at my own pace. When it came to numbers and purchasing the motorcycle it was all very upfront and no nonsense. I visited another large motorcycle/power-sports dealer in Spokane after visiting Empire cycle and had the complete opposite experience. I had a sales guy trying to get me to commit to hand written numbers on a peace of paper. When I asked questions about the numbers, because they didn’t add up, he couldn’t answer them. I asked if they could just print the numbers out from a computer and I was told they don’t do that. only to have another guy walk out later with an actual printout. I immediately went back to Empire to purchase my motorcycle. You will absolutely not deal with crap like that at Empire Cycle. Go there, find something you’ll love, get treated correctly. Enjoy!

— Jon Stewart (OffRoadTherapy)

Excellent service and staff! Super people in every department at Empire Cycle — from sales, parts, mechanic, management, financing and delivery!

— John W

Ariel was a huge help with our loan and Kevin had everything prepped. Great customer service all the way around!

— Barbara T

Kevin made the sale easy and Austin's service work was top quality. Down to earth, low pressure — exactly how it should be.

— Bill Porter

Excellent experience — well worth the 200 mile trip.

— Raymond M

The crew at Empire took care of me. They always make dealing with them easy and hassle free.

— Jordan H

Awesome company and great service. You get exactly what you order and they ship everything super fast.

— Kyle Marigoni

Cheryl's knowledge was a huge help picking out safety gear as a new rider. Thank you!

— Lynne Siebenthal

Bruce and Tonya made buying my Triumph Bobber a genuinely great experience.

— Sean Kato

Cheryl was just fantastic helping me get parts for my 2012 Bonneville.

— Jim Benda

I just bought a brand new Arctic Cat M8000 Limited from them. They make the customer feel more like they are family or a good friend.

— Scott Humphrey

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How Reliable Is CFMOTO? An Honest Owner’s Guide

Frequently asked questions

Is CFMOTO reliable?

What warranty comes with a new CFMOTO?

Where can I get a CFMOTO serviced near Spokane?

Can I get CFMOTO parts and accessories?

How long will a CFMOTO ATV or side-by-side last?

What CFMOTO models does Empire carry?

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